AdminLloyd Burgess (Founder, The Coffee Roasters)

My feedback

  1. 3 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      started  ·  1 comment  ·  The Coffee Roasters Ideas Factory  ·  Flag idea as inappropriate…  ·  Admin →
      AdminLloyd Burgess (Founder, The Coffee Roasters) commented  · 

      Hi. Thanks for your comments and also for recommending us! :-)

      We do have a Loyalty & Referral scheme that we are trialling with a few customers. If you email us at hello@thecoffeeroasters.co.uk I will get you added and backdate to when you started with us.

      All the best, Lloyd.

    • 1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        under review  ·  1 comment  ·  The Coffee Roasters Ideas Factory  ·  Flag idea as inappropriate…  ·  Admin →
        AdminLloyd Burgess (Founder, The Coffee Roasters) commented  · 

        Thanks Andy - good idea. We will look into it. All the best, Lloyd

      • 3 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          1 comment  ·  The Coffee Roasters Ideas Factory  ·  Flag idea as inappropriate…  ·  Admin →
          AdminLloyd Burgess (Founder, The Coffee Roasters) commented  · 

          Hi Craig - thanks for your suggestion. When redesigning the site last year, I thought about this for a while. When I used other sites I found it a hassle to select the grind for every coffee I ordered. My reasoning to have a global grind setting is that normally (95% of the time as you say) people either have a grinder or they don't. If you do want to order different grinds then just add a note during checkout and we will handle it. I will however look if we can make some changes to improve it. All the best, Lloyd

        • 1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            under review  ·  1 comment  ·  The Coffee Roasters Ideas Factory  ·  Flag idea as inappropriate…  ·  Admin →
            AdminLloyd Burgess (Founder, The Coffee Roasters) commented  · 

            Thanks for your idea. We keep making improvements to our subscription service and will look at how we can make the signup process better. regards, Lloyd, founder

          • 7 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              2 comments  ·  The Coffee Roasters Ideas Factory  ·  Flag idea as inappropriate…  ·  Admin →
              AdminLloyd Burgess (Founder, The Coffee Roasters) supported this idea  · 
              AdminLloyd Burgess (Founder, The Coffee Roasters) commented  · 

              Thanks for the idea Kevin. This has been (& still is) our biggest challenge since launching. The nature of the business means that the coffee is not stored & dispatched centrally, instead it is freshly roasted & delivered directly from each roaster - meaning multiple deliveries & associated costs. We could just increase the price of the coffee and provide one delivery charge however we want to be as transparent as possible. The price of the coffee and deliveries on our site are the same if you went to each roaster site to order. We are working with the roasters on this and hope to be able to offer a single delivery charge in the not too distant future. best regards, Lloyd

            • 4 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  The Coffee Roasters Ideas Factory  ·  Flag idea as inappropriate…  ·  Admin →
                AdminLloyd Burgess (Founder, The Coffee Roasters) shared this idea  · 
              • 30 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  The Coffee Roasters Ideas Factory  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminLloyd Burgess (Founder, The Coffee Roasters) supported this idea  · 
                  AdminLloyd Burgess (Founder, The Coffee Roasters) shared this idea  · 
                • 2 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  The Coffee Roasters Ideas Factory  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminLloyd Burgess (Founder, The Coffee Roasters) shared this idea  · 
                  • 4 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  The Coffee Roasters Ideas Factory  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminLloyd Burgess (Founder, The Coffee Roasters) shared this idea  · 

                    Feedback and Knowledge Base