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AdminLloyd Burgess (Founder, The Coffee Roasters)

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  1. 3 votes
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    AdminLloyd Burgess (Founder, The Coffee Roasters) commented  · 

    Hi. Thanks for your comments and also for recommending us! :-)

    We do have a Loyalty & Referral scheme that we are trialling with a few customers. If you email us at hello@thecoffeeroasters.co.uk I will get you added and backdate to when you started with us.

    All the best, Lloyd.

  2. 1 vote
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    AdminLloyd Burgess (Founder, The Coffee Roasters) commented  · 

    Thanks Andy - good idea. We will look into it. All the best, Lloyd

  3. 3 votes
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    AdminLloyd Burgess (Founder, The Coffee Roasters) commented  · 

    Hi Craig - thanks for your suggestion. When redesigning the site last year, I thought about this for a while. When I used other sites I found it a hassle to select the grind for every coffee I ordered. My reasoning to have a global grind setting is that normally (95% of the time as you say) people either have a grinder or they don't. If you do want to order different grinds then just add a note during checkout and we will handle it. I will however look if we can make some changes to improve it. All the best, Lloyd

  4. 1 vote
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    AdminLloyd Burgess (Founder, The Coffee Roasters) commented  · 

    Thanks for your idea. We keep making improvements to our subscription service and will look at how we can make the signup process better. regards, Lloyd, founder

  5. 7 votes
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    AdminLloyd Burgess (Founder, The Coffee Roasters) supported this idea  · 
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    AdminLloyd Burgess (Founder, The Coffee Roasters) commented  · 

    Thanks for the idea Kevin. This has been (& still is) our biggest challenge since launching. The nature of the business means that the coffee is not stored & dispatched centrally, instead it is freshly roasted & delivered directly from each roaster - meaning multiple deliveries & associated costs. We could just increase the price of the coffee and provide one delivery charge however we want to be as transparent as possible. The price of the coffee and deliveries on our site are the same if you went to each roaster site to order. We are working with the roasters on this and hope to be able to offer a single delivery charge in the not too distant future. best regards, Lloyd

  6. 4 votes
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    AdminLloyd Burgess (Founder, The Coffee Roasters) shared this idea  · 
  7. 31 votes
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    AdminLloyd Burgess (Founder, The Coffee Roasters) supported this idea  · 
    AdminLloyd Burgess (Founder, The Coffee Roasters) shared this idea  · 
  8. 2 votes
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    AdminLloyd Burgess (Founder, The Coffee Roasters) shared this idea  · 
  9. 4 votes
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    AdminLloyd Burgess (Founder, The Coffee Roasters) shared this idea  · 

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